Information for You
If you have any questions about member information, call AmeriHealth Caritas Florida Member Services toll-free at 1-855-355-9800 (TTY 1-855-358-5856).
- Advance directives
- Complaints, grievances, appeals, and Medicaid fair hearings
- Drug recall information
- Flu information
- Member newsletters
- Member rights and responsibilities (PDF)
- AmeriHealth Caritas Florida performance measure data
- Preparing for a hurricane
- Privacy practices
- Report fraud, waste, and abuse
- Well-child visits and vaccines
- The Just Plain Clear® Glossary has thousands of medical terms explained in simple words. It can help you to better understand what you are reading when you make medical decisions. The glossary includes terms and definitions in English, Spanish, and Portuguese.
AmeriHealth Caritas Florida provides the link to the Just Plain Clear Glossary for informational purposes only. AmeriHealth Caritas Florida does not endorse the Just Plain Clear Glossary and is not affiliated with UnitedHealth Group.