Privacy Practices

Protecting your privacy

Your privacy is important to us. That's why we take great care to make sure we use your personal information correctly and keep it safe. Your personal information can be oral, written or electronic and can come from your:

  • Self
  • Doctor
  • Hospital
  • Other health care providers

There are certain ways we use your health information, keep it safe and share it with others. In general, we may use it to:

  • Provide treatment
  • Provide benefits
  • Help your health team treat you and receive payment
  • Coordinate payment to other insurance companies
  • Evaluate and improve our services

We may also use and share your health information based on the law or AmeriHealth Caritas Florida policies. You may be asked to fill out a medical records release form (PDF).

To learn more about how we keep your information private, please view or print a copy of the complete Notice of Privacy Practices (PDF).